Feedback culture: seven practical tips
Here are Patrick's seven practical tips:
Patrick Blom, Operative Technical Consultant, a Shopmacher for 12 years.
01
Lead feedback by example from the top
Leaders should actively give feedback and be open to receiving it themselves. When managers value feedback, employees do too.
02
Make room for regular feedback
Set up fixed feedback routines, for example:
Weekly 1:1 conversations
Quarterly reviews
Feedback rounds after projects
03
Combine positive and negative feedback
Do not just voice criticism. Praise and recognition are just as important for building motivation and trust.
04
Phrase it constructively and solution-oriented
Instead of "That was done badly", better:
"I noticed there was a challenge here. Do you have an idea how we could improve it next time?"
05
Create psychological safety
Employees need to feel safe giving honest feedback, without fear of negative consequences.
06
Use anonymous feedback options
Some people do not dare to give feedback directly. Tools like anonymous surveys or digital feedback boards help gather honest opinions.
07
Embed feedback into the company culture
Make feedback a natural part of everyday work: in meetings, project reviews and daily communication.
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