Consulting

New platforms and features constantly reshape the processes and data flows along the commerce value chain, which makes agile IT architectures an increasingly critical success factor for retailers.

The complexity of choosing the right commerce platform is rising sharply (see IWB 02/2022 "Shop Tech"). It is long past being just the decision for the right shop system, where you only need to check whether an off-the-shelf solution meets all requirements.

Instead, technology leads and buyers on the enterprise retailer side increasingly face fundamental and complex (not just "complicated") architecture decisions that are almost philosophical in nature: cloud vs. on-premise, Headless vs. standard software, and which existing components to replace first.

To get an overview of your options, asking the software vendors is rarely helpful. They usually point to their strengths without naming their weaknesses clearly. And once those weaknesses become obvious during implementation, it is too late, because the fundamental technology decisions have already been made.

Bringing in a technology consultancy can help, especially when the consultancy does not come from an "ivory tower" but brings relevant, hands-on delivery experience and knows the pros and cons of different e-commerce solutions and adjacent system components from practical work.