3. Mar 2026

The solution: building the bridge between actual and target

The crew is ready, the foundations have been checked and the compass is aligned. Now comes the supreme discipline: how does the vision become a feasible plan? The solution closes the gap between the status quo and the target image – transparently, without a black box and, above all, without the dangerous “guesswork trap”.

A clear solution path is more than an Excel list of tasks. It is the charter of a mission. If you only guess in the previous steps, you are building bridges that will never meet in the middle.

The 4 pillars of a resilient solution

Structure is needed to turn vague declarations of intent into real results:

 

  • Gap analysis (actual vs. target):
    What specific discrepancies separate us from the goal? We do not evaluate options for action based on our feelings, but on their impact on budget, time, benefit and risk.

  • Methodology & implementation:
    How do we close the gaps in practical terms? What resources and methods are necessary? A feasible plan takes dependencies into account before they become a blocker.

  • Prioritization (timing vs. scope):
    What is really decisive? Do we have to meet the deadline first or the scope of functions? If you don’t make this decision in advance, you will lose control as the project progresses.

  • Roadmap & milestones:
    What is the very first step that can be implemented immediately? Visible milestones give the crew security and make progress tangible for all stakeholders.

The maturity check: Are you ready for implementation?

A plan is only as good as its reliability. Where does your project currently stand?
Procedures and gaps have been roughly identified. A concrete comparison between actual and target is still missing.
Key gaps have been identified and solution options outlined. There is a lack of detail.
Gaps are documented, solutions appear realistic and are partially prioritized.
Implementation path is bindingly agreed. Measures, timings and risks are crystal clear.

Conclusion of the series: Structure saves money

Clearly defining these four perspectives – crew power, initial situation, target image and solution – sounds like a lot of work. And to be honest, it is.

But that’s the truth: the critical issues don’t disappear just because you ignore them at the beginning. Instead, they pop up during implementation – at the worst possible time and with maximum cost consequences. Those who do their homework in these four areas not only minimize risks, but also actively protect their costing.

Only those who know where they stand and how to get there will make the right platform decision and avoid expensive surprises in the life cycle of a store system.

Checklist: The final check before the start

  • Have we written down all the gaps between the current situation and the target picture?
  • Is a concrete solution approach defined for each gap?
  • Is there a roadmap with clear responsibilities and deadlines?
  • Do we have a “Plan B” for known risks?
  • Is the first milestone defined in such a way that we can start immediately?

The other perspectives:

1st crew perspective: Who does what, how and when?

This is not about organizational charts, but about real role clarity. Who decides what? Who contributes? What does the communication matrix look like? Commitment only arises when the “you take it, I’ve got it” principle is replaced by clear responsibilities.
MACH

2 The starting position: Where are we right now?

A project never starts on a greenfield site. An honest inventory of the existing systems (ERP, PIM, CRM), data flows and processes is mandatory. If documentation is missing and only “legacy knowledge” exists in the heads of individual employees, this is a massive project risk. But who hasn’t been told in response to queries in projects: “Only Klaus knows that, and he’s not here today.”

3. clear target image: Where do we want to be at the end?

A target image is much more than a list of features. It defines the business vision, target markets and, above all, the KPIs by which success is measured. While detailed plans are often invalidated by the first problem, a strategic target picture keeps the project on course even in stormy phases.

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